Please note: This is the translation of the Terms and Conditions. The translation is not binding. The legally binding Terms and Conditions are the ones in german language (AGB).
Only german law applies.
The following terms also include information about your legal rights under the provisions on distance contracts and e-commerce.
1. AREA OF APPLICABILITY
For all deliveries of Flensburger Honig, Timon Oberfeld to consumers (§ 13 BGB), these Terms and Conditions (GTC) apply. Consumer means any natural person who enters into a transaction for a purpose that can not be attributed to their commercial or independent professional activity.
2. CONTRACT PARTNER
The purchase contract is concluded with:
3. OFFER AND CONCLUSION OF CONTRACT
3.1 The presentation of products in our online shop is not a legally binding offer, but an invitation to order. Errors excepted.
3.2 By clicking the button "Order" you place a binding order for the goods listed on the order page. The purchase contract is concluded as we deliver the goods and send you a confirmation e-mail.
4. RIGHT OF REVOCATION
Only for customers in the European Union following right of withdrawal apply:
4.1 Consumers have a two weeks right of revocation.
(For customers in the European Union only)
REVOCATION RIGHTS: You have the right to cancel this contract within fourteen days without giving a reason. The revocation period is fourteen days from the date on which you or a third party named by you, other than the carrier, the goods have taken physical possession of. To exercise your right of cancellation, you must inform us
by means of a clear statement (for example consigned by post mail, fax or email) of your decision to withdraw from this contract. You may use the model withdrawal form that is not prescribed. To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.
The model withdrawal form as a PDF in german language (download here).
CONSEQUENCES OF REVOCATION: If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you will be charged fees for such repayment. We may refuse reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct cost of returning the goods.
EXCLUSION OF THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to contracts for the delivery of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery.
END OF REVOCATION POLICY
5. PRICES AND SHIPPING COSTS
5.1 The prices mentioned on the product pages include VAT (where applicable) and other price components.
5.2 In addition to the prices we charge the shipping cost listed on the product pages.
6.1 Worldwide delivery, as far as a delivery to the desired location is possible.
6.2 The delivery time within Germany up to 6 business days, Europe 12 business days up to and around the world up to 14 business days.
7.1 Payment is via credit card. Compiled by our payment service provider Stripe.
7.2 A right of set off is available only if your claims are legally established in court or are undisputed or acknowledged in writing by us.
7.3 You can create a lien only if the claims from the same contractual relationship.
8. RESERVATION OF OWNERSHIP
Until full payment the goods remain our property.
If you have found a product, you can order by clicking on the "Buy now" button. You will be redirected to Paypal and can make your payment there. On the individual pages for more information, such as to corrections.